What is your MOQ?
Depends on the model. Send us your target items and we will confirm MOQ and price for each line.
Which products do you supply?
Two categories, four lines: air fryers and electric pressure cookers for the kitchen, air purifiers and PTC ceramic heaters for the home.
Which markets do you sell to?
Mainly the European Union, to distributors, wholesalers, retailers and private-label brands. Inquiries from other markets are quoted case by case.
Can you do OEM / ODM?
Yes. Custom logo, color box, packaging and function adjustment are supported, quoted case by case.
What certifications do you have?
Products are prepared for the certifications required in the EU market, such as CE. Documents are available on request.
What documents can you provide for EU import?
Commercial invoice, packing list and bill of lading, plus product documents such as the Declaration of Conformity where applicable.
What are your payment terms and Incoterms?
Payment terms: TT / LC / OA. Incoterms: EXW / FOB / CIF / DDP.
What is the lead time?
Normally 30-45 days after deposit and sample confirmation, depending on the model and order quantity.
Can I get a sample?
Yes. Sample cost and freight are quoted separately, and sample lead time is confirmed before dispatch.
Do you ship LCL or FCL?
Both are quoted. We can also suggest sea freight or China-Europe block train options depending on destination and volume.
Do you supply spare parts and after-sales support?
Yes. After-sales support and spare parts supply are part of our service, with the details agreed in the order.
How fast will you reply?
Within 12 hours on business days. Send the model, quantity and destination port to get a quotation.
